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The Minnesota Council of Churches is an Affirmative Action/Equal Opportunity Employer.

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POSITION TITLE: Refugee Program Assistant: MNsure Navigator

Part time (.4FTE, 16 hrs/wk), regular, non-exempt

PURPOSE OF POSITION:

This position will provide direct assistance and application information to individuals seeking assistance to apply the the MNsure health care exchange.

RESPONSIBILITIES

  • Provide direct assistance to individuals based on program requirements.
  • Complete MNsure Navigator and training certification
  • Keep up to date with program guidelines and policies
  • Provide weekly informational sessions, in cooperation with program staff, on MNsure eligibility and application requirements.
  • Work closely with MCC colleagues to ensure that refugees are integrated into the services available
  • Document all contacts and services in case files, as appropriate
  • Oversee volunteer activities, as appropriate.
  • Assist in emergencies as they arise
  • Provide ongoing program tracking/evaluation documentation
  • Other duties as assigned

GENERAL QUALIFICATIONS:

  • Passion to assist Minnesotans secure affordable health care strongly preferred
  • Experience assisting individuals with complex applications or paperwork strongly preferred
  • Ability to explain complicated processes in clear and concise manner.
  • Demonstrated ability to problem solve, answer questions, and seek additional information when needed.
  • Demonstrated ability to maintain detailed records and submit accurate reports
  • Strong English language communication skills, both oral and written.
  • Demonstrated strong communication, negotiation, and mediation skills.
  • Demonstrated ability to work independently and as a member of a team.
  • Proficiency working on computers
  • Proven ability to use basic office equipment
  • Demonstrated detail orientation

WORK ENVIRONMENT AND CONDITIONS:

Normal office conditions. This position works out of MCC’s office at 501 South Second Street, Mankato MN 56001. Job duties are performed primarily during weekday business hours.

Compensation: This is a regular, 16 hour/week, non-exempt position. Benefits include vacation, sick leave, and holiday pay based on MCC’s personnel policies.

POSITION IS OPEN UNTIL FILLED (posted 3/9/2015)

SUBMIT COMPLETED APPLICATION TO

Minnesota Council of Churches * 122 West Franklin Ave #100 * Minneapolis MN 55404

Phone: 612-230-3204 * FAX: 612-870-3622 * pat.sample@mnchurches.org

Link to MCC Employment Application form

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The Minnesota Council of Churches is an Affirmative Action/Equal Opportunity Employer.

POSITION TITLE:  Refugee Program Specialist:  Community Health Worker (.4 FTE/ 16 hours per week, regular, non-exempt)

PURPOSE OF POSITION:

To provide clinical-community linkages to refugee clients. Connect refugees to health care services, programs and supports.Provide services to promote wellness, self-sufficiency and goal attainment in compliance with MCCRS programs and contracts. 

RESPONSIBILITIES

Community Connection

  • Assist clients with navigating health care systems and overcoming barriers to obtaining health, mental health, or dental care
  • Assist clients with family stabilization, accessing basic needs, connecting to community resources and supports
  • Assist clients with accessing and utilizing resources and services including: scheduling appointments, coordinating transportation, paperwork completion, interpretation, and advocacy
  • Make referrals and coordinate services.
  • Facilitate continuity of care by providing follow-up services.

Education

  • Provide health education and outreach to refugee families
  • Provide knowledge and education to build independent skills in accessing care
  • Encourage early self-sufficiency and independence of all program participants.
  • Explain application procedures to individuals and/or assist participants to complete forms.

Program Support

  • Conduct intake and assessments to determine client eligibility for program(s).
  • Develop plans with program participants empowering them to reach agreed-upon personal goals while meeting program guidelines.
  • Work closely with MCC colleagues to ensure that refugees are integrated into the broader array of services available in the organization
  • Promote MCC Refugee Services Programs to potential clients and recruit clients to meet enrollment goals.  
  • Meet outcome goals defined in contract (s) and position work plan
  • Provide translation and interpretation support for other Refugee Services projects, as needed. 
  • Submit regular reports to track client outcomes, fulfill reporting requirements, and capture client success stories.
  • Document all contacts and services in case files, as appropriate
  • Oversee volunteer activities, as appropriate.
  • Assist in emergencies as they arise
  • Other duties as assigned

GENERAL QUALIFICATIONS: 

  • Health education experience
  • Community Health Worker certification preferred but not required. (Certification or enrollment in CHW certification program may be required upon hire.)
  • Experience working with refugees or New Americans
  • Knowledge of local refugee and immigrant populations and the resources available to them
  • Preferred experience assisting refugees in navigating health systems or accessing community services
  • Bilingual proficiency in Somali and English required
  • Strong English language communication skills, both oral and written
  • Demonstrated understanding of American culture and ability to interpret cultural differences
  • Commitment to early self-sufficiency of refugees
  • Strong motivational and teaching skills
  • Demonstrated ability to maintain detailed records and submit accurate reports in a timely manner
  • Demonstrated strong communication, group facilitation, teaching skills
  • Ability to maintain specified organizational boundaries
  • Proven ability to work in crisis situations
  • Proven capacity to work in fast-paced multi-faceted service environment
  • Demonstrated ability to work independently and as a member of a team
  • Experience with Microsoft Word, Microsoft Outlook preferred. Proven ability to use basic office equipment including copier and fax machines
  • Driver’s license and access to reliable transpiration required

WORK ENVIRONMENT AND CONDITIONS

Normal office conditions. This position works out of MCC’s Mankato office (501 South Second Street, Mankato, MN 56001). Job duties are performed primarily during the weekday business hours, with occasional weekend or evening hours.

COMPENSATION: This is a regular, 16 hour/week, non-exempt position. Benefits include vacation, sick leave, and holiday pay based on MCC’s personnel policies.

POSITION IS OPEN UNTIL FILLED (posted 3/4/2015)

SUBMIT COMPLETED APPLICATION TO

122 West Franklin Ave #100 * Minneapolis MN 55404

Phone: 612-230-3204 * FAX: 612-870-3622 * pat.sample@mnchurches.org

Link to MCC Employment Application form

```````````````````````````````````````````````````````````````````````````````````````````````````````````````

POSITION TITLE:  Refugee Program Specialist:  Community Health Worker (.3 FTE/ 12 hours per week, regular, non-exempt)

PURPOSE OF POSITION:

To provide clinical-community linkages to refugee clients. Connect refugees to health care services, programs and supports.Provide services to promote wellness, self-sufficiency and goal attainment in compliance with MCCRS programs and contracts. 

RESPONSIBILITIES

Community Connection

  • Assist clients with navigating health care systems and overcoming barriers to obtaining health, mental health, or dental care
  • Assist clients with family stabilization, accessing basic needs, connecting to community resources and supports
  • Assist clients with accessing and utilizing resources and services including: scheduling appointments, coordinating transportation, paperwork completion, interpretation, and advocacy
  • Make referrals and coordinate services.
  • Facilitate continuity of care by providing follow-up services.

Education

  • Provide health education and outreach to refugee families
  • Provide knowledge and education to build independent skills in accessing care
  • Encourage early self-sufficiency and independence of all program participants.
  • Explain application procedures to individuals and/or assist participants to complete forms.

Program Support

  • Conduct intake and assessments to determine client eligibility for program(s).
  • Develop plans with program participants empowering them to reach agreed-upon personal goals while meeting program guidelines.
  • Work closely with MCC colleagues to ensure that refugees are integrated into the broader array of services available in the organization
  • Promote MCC Refugee Services Programs to potential clients and recruit clients to meet enrollment goals.  
  • Meet outcome goals defined in contract (s) and position work plan
  • Provide translation and interpretation support for other Refugee Services projects, as needed. 
  • Submit regular reports to track client outcomes, fulfill reporting requirements, and capture client success stories.
  • Document all contacts and services in case files, as appropriate
  • Oversee volunteer activities, as appropriate.
  • Assist in emergencies as they arise
  • Other duties as assigned

GENERAL QUALIFICATIONS: 

  • Health education experience
  • Community Health Worker certification preferred but not required. (Certification or enrollment in CHW certification program may be required upon hire.)
  • Experience working with refugees or New Americans
  • Knowledge of local refugee and immigrant populations and the resources available to them
  • Preferred experience assisting refugees in navigating health systems or accessing community services
  • Bilingual proficiency in Nuer OR Anuak AND English required
  • Strong English language communication skills, both oral and written
  • Demonstrated understanding of American culture and ability to interpret cultural differences
  • Commitment to early self-sufficiency of refugees
  • Strong motivational and teaching skills
  • Demonstrated ability to maintain detailed records and submit accurate reports in a timely manner
  • Demonstrated strong communication, group facilitation, teaching skills
  • Ability to maintain specified organizational boundaries
  • Proven ability to work in crisis situations
  • Proven capacity to work in fast-paced multi-faceted service environment
  • Demonstrated ability to work independently and as a member of a team
  • Experience with Microsoft Word, Microsoft Outlook preferred. Proven ability to use basic office equipment including copier and fax machines
  • Driver’s license and access to reliable transpiration required

WORK ENVIRONMENT AND CONDITIONS

Normal office conditions. This position works out of MCC’s Mankato office (501 South Second Street, Mankato, MN 56001). Job duties are performed primarily during the weekday business hours, with occasional weekend or evening hours.

COMPENSATION: This is a regular, 12 hour/week, non-exempt position. Benefits include vacation, sick leave, and holiday pay based on MCC’s personnel policies.

POSITION IS OPEN UNTIL FILLED (posted 3/4/2015)

SUBMIT COMPLETED APPLICATION TO

122 West Franklin Ave #100 * Minneapolis MN 55404

Phone: 612-230-3204 * FAX: 612-870-3622 * pat.sample@mnchurches.org

Link to MCC Employment Application form

```````````````````````````````````````````````````````````````````````````````````````````````````````````````

Title: Employment Services Intern

(612) 230-3221 • rsvolunteers@mnchurches.org

MCC Refugee Services is a refugee resettlement agency that provides many supportive services to recently-arrived refugees and asylees, including Employment Services.

The Employment Services Intern will help with the Employment Team’s efforts to find and obtain sustainableand appropriate employment for some of the most vulnerable refugees in our program. These may include individuals that have recently arrived in Minnesota and speak limited English and have no work experience or formal education. The intern will spend the majority of his/her time working one-on-one with these refugees to help them based on their specific needs. Interns may also work independently conducting research and gathering information on various potential employers.

Responsibilities

The Intern’s primary focus will be providing individual support to specific job-seekers and responding to needs as they arise. This may include the following duties:

- Help refugees who are approaching deadlines to apply to jobs and fill out applications

- Help prepare refugees for interviews and accompany them to appointments

- Accompany refugees on weekly job-search outings in specific neighborhoods and identify potential employers

- Coordinate transportation of refugees; help them ride bus and understand Metro Transit options and occasionally provide rides

- Research and investigate industries in the Twin Cities area that are hiring

- Outreach to new employers and educate and advocate on behalf of clients

Desired Qualifications

- Experience working with English language learners

- Proven ability to work in a multicultural setting

- Excellent communication and negotiation skills

- Reliability, flexibility and creativity

- Knowledge of Twin Cities and the companies in the area

- Knowledge of the Metro Transit bus system and/or willingness to learn about it

- Computer skills (MS Word) and experience with completing internet job applications

- Ability to work independently

- Reliable access to a vehicle, car insurance, and ability to pass a background and driving records check

Supervision and Training

The interns will work closely with and be supervised by the two professional Employment Counselors who bear the responsibility of job placements in a supportive role. On-site, continued training will include informational overview from staff and support as needed throughout internship.

Time Commitment and Location

Interns must be able to contribute 10 hours per week on a consistent basis between the hours of 8am – 5pm Monday through Friday. This is an unpaid internship with time commitment between 3-4 months and an option to extend further. The intern fulfills his/her primary responsibilities at MCC Refugee Services’ office at 122 Franklin Ave. West, Suite 100, Minneapolis.

How to apply

Interested candidates can email their resume and a cover letter expressing their interest to rsvolunteers@mnchurches.org. Please also complete the Volunteer Application found at www.mnchurches.org/refugeeservices/volunteer-application. Interviews will be conducted on a rolling basis.

www.mnchurches.org/refugeeservices

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Link to MCC Employment Application form

 

 

 

 

 

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Some of the Minnesota Council of Churches Staff
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© 2012 Minnesota Council of Churches
122 Franklin Ave West, Suite 100, Minneapolis, MN 55404
Voice: 612-870-3600 strutFax: 612-870-3622strutmcc@mnchurches.org