Employment

Job Opportunities at Minnesota Council of Churches

 

Thank you for your interest in working for the Minnesota Council of Churches. 

We are pleased to offer a competitive benefits package, including:

  • Gold Medical insurance plan
  • Dental insurance
  • Life insurance
  • Long-term disability
  • Vacation and holiday pay
  • Employer contributing retirement plan
  • Flexible Spending Accounts
  • Free parking

 

As an Equal Opportunity employer, we hire without consideration to race, creed, color, national origin, religion, age, gender, sexual orientation, marital status, veteran status, or disability.

 

CURRENT JOB OPENINGS  

 

 


POSITION DESCRIPTION:  Minnesota Council of Churches, Refugee Services Program

 

POSITION TITLE:  Coordinator, Immigration Legal Services Consortium

 

EMPLOYMENT STATUS:  Full-time, Regular, Exempt

REPORTS TO:  Immigration Legal Services Manager

 

ORGANIZATIONAL BACKGROUND: 

The Minnesota Council of Churches (MCC) is a statewide council with 27 member denominations from Historical Black, Native American, Mainline Protestant, Pentecostal, and Orthodox communions. The Council’s program areas include refugee resettlement and services, strengthening interfaith relationships, and racial justice. The broader mission of MCC is to build unity through justice for the common good. The staff at MCC reflects the broad diversity of Minnesota

 

PURPOSE OF POSITION:

This position coordinates activities and connections of a six-agency immigration legal services consortium so that they may successfully provide immigration legal services for individuals in Minnesota with refugee, asylee, parolee and other humanitarian protection immigration statuses. The position builds connections between service providers, performs outreach, engages volunteers, and serves as the consortium’s primary connection point for inquiries and referrals. The coordinator works closely with all consortium organizations and staff, and provides the consortium with progress reports and program information to support effective service position.   

 

RESPONSIBILITIES: 

Immigration Legal Services Consortium Coordination

  • Facilitate and support regular consortium manager and case handler meetings
  • Monitor and report on consortium-wide caseload distribution, outcomes, and client assessments; identify areas for improvement
  • Work with consortium to leverage individual agency strengths and capacities
  • Identify improvements to make consortium services more accessible and effective
  • Disseminate information, updates and contract policies to partner organizations and staff
  • Support agency supervision of AmeriCorps Resettlement Corps members
  • Lead and support volunteer engagement efforts in consortium
  • Facilitate training opportunities for consortium staff

 

External Collaboration and Outreach

  • Meet regularly and collaborate with Resettlement Network Consortia Coordinators
  • Share Immigration Consortium updates with community partners
  • Facilitate opportunities for program staff across consortia to engage with one another
  • Participate in community events and activities (resource fairs, immigration clinics, etc.)
  • Present and participate in community roundtables, provider meetings, professional groups and other forums to share about immigration legal resources and opportunities to support refugees
  • Coordinate mobile service provision opportunities at designated hubs, community centers, and other accessible locations

 

Consortium Contact Point

  • Serve as Consortium’s primary point of contact for external partners and State of Minnesota
  • Receive referrals and connect them to appropriate consortium provider
  • Liaise between Consortium and State of Minnesota Resettlement Programs Office, and participate in regular check-ins on consortium activities, capacity and program implementation

 

MCC Program Coordination and Service Provision

  • Work closely with MCC managers and director to develop and implement programming
  • Participate in organizing and facilitating workshops and education opportunities for clients
  • Assist with training and orientation of new staff, volunteers and interns
  • Supervise interns and contract staff such as interpreters and case-aides
  • Submit regular reports to track client outcomes, fulfill reporting requirements, and capture client success stories
  • Understand and participate in client services, including eligibility assessments, filing forms, service referrals, home visits, and orientation workshops
  • Understand and participate in providing immigration legal services conducted by MCC
  • Provide translation and interpretation support for other Refugee Services projects, as needed. 
  • Document all client contacts and services in case files and case notes
  • Assist in emergencies as they arise
  • Other duties as assigned

 

GENERAL QUALIFICATIONS: 

  • Demonstrated leadership and program coordination skills
  • Demonstrated ability to work collaboratively across organizational boundaries
  • High level of organization and time management
  • Broad knowledge of ethnic community organizations and legal service providers
  • Knowledge of local refugee and immigrant populations, the resources available to them, and the state and federal policies that impact them
  • Knowledge of immigration law related to those with refugee, asylee, and humanitarian parolee statuses preferred
  • Demonstrated ability to maintain detailed records and submit accurate, timely reports
  • Strong oral and written English language communication skills
  • Bilingual language proficiency preferred
  • Proven capacity to work in fast-paced social service environment
  • Demonstrated ability to work independently and as a member of a team
  • Bachelor’s degree strongly preferred
  • Experience with Microsoft Office programs preferred.  Proven ability to use basic office equipment including copiers, postage machines, and fax machines
  • Driver’s license and access to a reliable transportation required

 

WORK ENVIRONMENT AND CONDITIONS: Normal office conditions and regular office hours, Monday-Friday, with occasional weekend and evening hours. This position works out of the MCC’s office at 122 West Franklin Avenue in Minneapolis, with offsite meetings throughout the Twin Cities.

 

COMPENSATION: This is a full-time, exempt position. Benefits include medical insurance, dental, life, retirement, sick leave, vacation, and holiday benefits as provided by MCC human resources policy. Starting salary range $47,500-$50,000.

 


 

POSITION TITLE:  Refugee Program Specialist: Employment Case Manager

EMPLOYMENT STATUS:  Regular, 1 FTE, non-exempt

REPORTS TO: Manager of Employment Services

 

ORGANIZATIONAL BACKGROUND: 

The Minnesota Council of Churches links together more than 1 million people of faith to build the common good. The Council’s program areas include building interfaith relationships, public policy advocacy, and refugee resettlement. A premiere statewide council of churches, MCC is constituted by its 25 member Mainline Protestant, Historical Black Church, and Orthodox regional denominational offices.

PURPOSE OF POSITION:

This exciting position plays an important role in welcoming and serving the needs of individuals arriving to Minnesota with refugee, SIV and humanitarian parolee status. This position works primarily within employment services to assist program participants to seek, secure, and maintain employment leading to self-sufficiency as early as possible, following guidelines of Minnesota Council of Churches Refugee Services programs and contracts. The position also works to connect participants with needed resources throughout the community.

RESPONSIBILITIES

  • Encourage self-sufficiency and independence of newly arriving individuals and families with refugee status
  • Provide orientation to potential participants about employment programs
  • Conduct intake and assessments to determine client eligibility for programs
  • Develop service plans with program participants, empowering them to reach agreed-upon goals and meet program guidelines. 
  • Assist clients to overcome barriers to employment applications, job search, and self-sufficiency
  • Network with and develop relationships with employers
  • Identify and match clients with appropriate job opportunities
  • Provide ongoing case management and resource connections for program participants
  • Work closely with MCC colleagues to ensure that refugees are integrated into the broader array of services available in the organization
  • Provide translation and interpretation support for other Refugee Services projects, as needed. 
  • Maintain positive relationships with community partners relevant to program activities. 
  • Submit regular reports to track client outcomes, fulfill reporting requirements, and capture client success stories.
  • Document services in case logs and maintain up-to-date case files
  • Occasionally welcome arriving families at the airport
  • Oversee volunteer activities within program and with clients
  • Assist in emergencies as they arise
  • Other duties as assigned

 

 

 

GENERAL QUALIFICATIONS: 

  • Experience working with refugees or recent immigrants
  • Case management experience focusing on attainment of outcomes in areas of housing, employment, education, family functioning, or immigration preferred.
  • Knowledge of local refugee and immigrant populations, the resources available to them, and the state and federal policies that impact them.
  • Demonstrated understanding of American culture and ability to interpret cultural differences.
  • Commitment to early self-sufficiency of refugees, asylees and immigrants
  • Strong motivational and teaching skills.
  • Demonstrated ability to work collaboratively across organizational boundaries.
  • Demonstrated ability to maintain detailed records and submit accurate reports in a timely manner.
  • Strong English language communication skills, both oral and written.
  • Demonstrated strong communication, negotiation, and mediation skills.
  • Proven ability to work in crisis situations.
  • Proven capacity to work in fast paced social service environment.
  • Demonstrated ability to work independently and as a member of a team.
  • Bilingual proficiency in Arabic, Dari, Karen, Oromo, Pashto, Russian, Somali, Swahili, Ukrainian or other relevant languages preferred.
  • Bachelor’s degree or related work experience strongly preferred
  • Experience with Microsoft Word, Microsoft Outlook preferred.  Proven ability to use basic office equipment including copiers, postage machines, and fax machines
  • Driver’s license and access to reliable transportation required.
  • Availability to work occasional weekend or evening hours

 

 

WORK ENVIRONMENT AND CONDITIONS: Normal office conditions and regular office hours, Monday-Friday, with occasional evening and weekend hours. This position works out of the MCC’s office at 122 West Franklin Avenue in Minneapolis, with regular visits to employers, service providers, and participants’ homes.

 

COMPENSATION: Starts at $20.50/hr. This is a non-exempt, 40-hour/week position. Benefits include medical insurance, dental, life, retirement, sick leave, vacation, and holiday benefits as provided by MCC human resources policy.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

POSITION TITLE:  Refugee Program Specialist: Resettlement Case Manager

EMPLOYMENT STATUS:  Regular, 1 FTE, non-exempt

REPORTS TO: Manager of Resettlement Services

 

ORGANIZATIONAL BACKGROUND: 

The Minnesota Council of Churches links together more than 1 million people of faith to build the common good. The Council’s program areas include building interfaith relationships, public policy advocacy, and refugee resettlement. A premiere statewide council of churches, MCC is constituted by its 25 member Mainline Protestant, Historical Black Church, and Orthodox regional denominational offices.

PURPOSE OF POSITION:

This exciting position plays an important role in welcoming and serving the needs of individuals arriving to Minnesota with refugee, SIV and humanitarian parolee status. This position functions primarily within the Reception and Placement program of MCC, working directly with individuals during their first 3-6 months in the country to provide and coordinate services which promote self-sufficiency and help participants achieve their goals, following guidelines of Minnesota Council of Churches Refugee Services programs and contracts.

RESPONSIBILITIES

  • Encourage self-sufficiency and independence of newly arriving individuals and families with refugee status
  • Work with colleagues to secure housing and set up apartments with required furniture items
  • Welcome arriving families at the airport
  • Conduct intake and assessments
  • Develop service plans with program participants, empowering them to reach agreed-upon goals and meet program guidelines. 
  • Assist clients with applications for social security cards, public assistance, schools, ESL programs, and other community services
  • Connect clients to employment programs, basic needs resources, and ongoing community supports
  • Participate in cultural and community orientations with program participants
  • Work closely with MCC colleagues to ensure that refugees are integrated into the broader array of services available in the organization
  • Provide translation and interpretation support for other Refugee Services projects, as needed. 
  • Maintain positive relationships with community partners relevant to program activities. 
  • Submit regular reports to track client outcomes, fulfill reporting requirements, and capture client success stories.
  • Document services in case logs and maintain up-to-date case files
  • Oversee volunteer activities within program and with clients
  • Assist in emergencies as they arise
  • Other duties as assigned

 

 

 

GENERAL QUALIFICATIONS: 

  • Experience working with refugees or recent immigrants
  • Case management experience focusing on attainment of outcomes in areas of housing, employment, education, family functioning, or immigration preferred.
  • Knowledge of local refugee and immigrant populations, the resources available to them, and the state and federal policies that impact them.
  • Demonstrated understanding of American culture and ability to interpret cultural differences.
  • Commitment to early self-sufficiency of refugees, asylees and immigrants
  • Strong motivational and teaching skills.
  • Demonstrated ability to work collaboratively across organizational boundaries.
  • Demonstrated ability to maintain detailed records and submit accurate reports in a timely manner.
  • Strong English language communication skills, both oral and written.
  • Demonstrated strong communication, negotiation, and mediation skills.
  • Proven ability to work in crisis situations.
  • Proven capacity to work in fast paced social service environment.
  • Demonstrated ability to work independently and as a member of a team.
  • Bilingual proficiency in Arabic, Dari, Karen, Oromo, Pashto, Russian, Somali, Swahili, Ukrainian or other relevant languages preferred.
  • Bachelor’s degree or related work experience strongly preferred
  • Experience with Microsoft Word, Microsoft Outlook preferred.  Proven ability to use basic office equipment including copiers, postage machines, and fax machines
  • Driver’s license and access to reliable transportation required.
  • Availability to work occasional weekend or evening hours

 

 

WORK ENVIRONMENT AND CONDITIONS: Normal office conditions and regular office hours, Monday-Friday, with occasional weekend and evening hours. This position works out of the MCC’s office at 122 West Franklin Avenue in Minneapolis, with regular visits to service providers and participants’ homes.

 

COMPENSATION: Starts at $20.50/hr. This is a non-exempt, 40-hour/week position. Benefits include medical insurance, dental, life, retirement, sick leave, vacation, and holiday benefits as provided by MCC human resources policy.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

 

POSITION TITLE:  Refugee Program Specialist: Community Navigator (Mankato) - 1 FTE, Regular, non-exempt

 

PURPOSE OF POSITION:  To provide and coordinate services to refugees and New Americans which promote family stabilization, self-sufficiency and goal attainment in compliance with MCCRS programs and contracts.

 

RESPONSIBILITIES

 

  • Conduct intake assessments to determine client eligibility for program(s)
  • Encourage early self-sufficiency and independence of all program participants
  • Develop plans with program participants empowering them to reach agreed upon goals and meet program guidelines
  • Assist clients to develop skills to reach defined personal and program goals
  • Provide direct assistance to clients based on program goals, client goal plans, and position work plan
  • Provide follow up services to ensure program goals and client needs are met
  • Make appropriate and meaningful referrals to meet client needs, as appropriate
  • Explain application procedures to individuals and/or assist participants to complete forms
  • Provide family coaching services to youth and young adults, toward improved academic performance and school participation.
    • Meet outcome goals defined in contract(s) including:
    • Provide Community Navigator support to refugees and new Americans, including:
      • Family Coaching: mentoring students and families on students’ school adjustment, behavior and educational progress toward academic success
      • Community navigation and case management: connecting families to community resources and helping clients overcome barriers
      • Immigration application support: application support to MCC immigration service providers
      • Employment placement: assisting in placing clients in employment
      • Education: educate families about community and health issues
      • Maintain outcomes reporting in DHS database for contract services
        • Coordinate and facilitate Tapestry program with partners, including:
        • Coordinating interpreters, transportation and childcare support for participants
        • Facilitating group discussions among diverse participants
        • Plan workshop sessions to promote mutual learning and social connections.
          • Work closely Blue Earth and Nicollet County Social Service workers, local landlords, Adult Basic Education and other non-profits to refer and support new American clients
          • Work closely with colleagues in MCC Mankato, MCC Metro and regional partners to ensure that refugees are integrated into the broader array of services available in the organization
          • Promote MCC Refugee Services Programs to potential clients and recruit clients to meet enrollment goals
          • Provide translation and interpreting support for other Refugee Services projects, as needed
          • Maintain positive relationships with community partners
          • Submit regular reports to track client outcomes, fulfill reporting requirements, and capture client success stories
          • Document all contacts and services in case files, as appropriate
          • Oversee volunteer activities, as appropriate
          • Assist in emergencies as they arise
          • Other duties as assigned

 

GENERAL QUALIFICATIONS:

 

  • Experience working with refugees or New Americans
  • Knowledge of local refugee and immigrant populations, the resources available to them, and the state and federal policies that impact them
  • Demonstrated understanding of American culture and ability to interpret cultural differences
  • Commitment to early self-sufficiency of refugees
  • Strong motivational and teaching skills
  • Demonstrated ability to work collaboratively across organizational boundaries
  • Demonstrated ability to maintain detailed records and submit accurate reports in a timely manner
  • Strong English language communication skills, both oral and written
  • Demonstrated strong communication, negotiation, and mediation skills
  • Proven ability to work in crisis situations
  • Prefer case management experience focusing on attainment of outcomes in areas of housing, employment, education, family stabilization, or immigration
  • Proven capacity to work in fast-paced multi-faceted service environment
  • Demonstrated ability to work independently and as a member of a team
  • Bilingual proficiency in Somali required
  • Bachelor’s degree preferred
  • Experience with Microsoft Word, Microsoft Outlook preferred. Proven ability to use basic office equipment including copier and fax machines
  • Driver’s license and access to reliable transpiration required

 

WORK ENVIRONMENT AND CONDITIONS

 

Normal office conditions. This position works out of MCC’s Mankato office (501 Second Street).  Job duties are performed primarily during the weekday business hours, with occasional weekend or evening hours.

 

COMPENSATION: This is a regular, full-time, non-exempt position. Benefits include employer-paid medical insurance, dental insurance.life/ADD/long-term disability insurance; 12% employer contribution to retirement plan; annual leave of 20 days vacation + 12 days sick leave + 11.5 holidays.

OPEN UNTIL FILLED - SUBMIT COMPLETED APPLICATION, RESUME, COVER 
Minnesota Council of Churches * 122 West Franklin Ave #100 * Minneapolis  MN  55404
Phone: 612-230-3204 * FAX: 612-870-3622 * employment@mnchurches.org
 (See link to application form below) 
 

 

POSITION TITLE:  Refugee Program Specialist: Community Connector (Ukrainian/Russian) (PT/FT (multiple positions), permanent, non-exempt)

 PURPOSE OF POSITION:

To provide direct services to refugees and asylee program participants, in coordination with other Refugee Services staff.  This position will connect program participants with resources and services both within MCC and in the community, provide language interpretation and cultural support, and perform program tasks including assistance with transportation, application assistance, file maintenance, documentation of services, home visits, and apartment set ups. Working across MCC Refugee Services programs, the position works in coordination with other staff to help participants meet their basic needs, connect to services and become self-sufficient.

 RESPONSIBILITIES

  • Provide direct assistance to clients based on program goals and client goal plans in coordination with Refugee Services staff, including case managers, employment counselors, and education specialist.
  • Work closely with MCC colleagues to ensure that refugees are integrated into the broader array of services available in the organization.
  • In cooperation with case managers and other program staff, meet outcome goals defined in contract (s) related to lines of service.  Including the following: 
    • Provide direct assistance to clients
    • Conduct intakes, assessments and other contract activities with clients
    • Assist with filing forms for clients
    • Respond to client questions and counsel clients on resources and community
    • Provide education and awareness on important topics
    • Connect clients to employment programs, basic needs resources, and ongoing community supports
    • Complete reports, as directed
  • Document all contacts and services in case files, as appropriate
  • Provide ongoing cultural orientation to program participants
  • Serve as cultural liaison for new arrivals
  • Oversee volunteer activities, as appropriate.
  • Provide translation and interpretation support for other Refugee Services projects and staff, as needed and available.
  • Maintain positive relationships with community partners relevant to program activities. 
  • Assist in emergencies as they arise
  • Other duties as assigned

GENERAL QUALIFICATIONS: 

  • Required fluency in Ukrainian or Russian
  • Experience working with refugees or recent immigrants
  • Demonstrated ability to understand and work across cultures
  • Commitment to early self-sufficiency of refugees
  • Demonstrated ability to maintain detailed records and submit accurate reports in a timely manner.
  • Strong English language communication skills, both oral and written.
  • Demonstrated understanding of American culture and ability to interpret cultural differences.
  • Demonstrated strong communication, negotiation, and mediation skills.
  • Demonstrated ability to work independently and as a member of a team.
  • Demonstrated ability to work collaboratively across organizational boundaries.
  • Proven capacity to work in fast paced social service environment
  • Experience with Microsoft Office and Microsoft Outlook preferred.  Proven ability to use basic office equipment including copiers, postage machines, and fax machines
  • Demonstrated detail orientation
  • Driver’s license and access to vehicle

WORK ENVIRONMENT AND CONDITIONS:

Normal office conditions. This position works primarily out of MCC’s office at 122 West Franklin Avenue in Minneapolis. Job duties are performed primarily during weekday business hours, but occasional evening and weekend hours required for airport greetings and client visits.

Compensation: This is a non-exempt, permanent position, hours/week to be determined. Benefits include holiday pay, vacation leave, sick/safe leave, and pro-rated medical insurance as provided by MCC human resources policy.

 

OPEN UNTIL FILLED - SUBMIT COMPLETED APPLICATION, RESUME, COVER 
Minnesota Council of Churches * 122 West Franklin Ave #100 * Minneapolis  MN  55404
Phone: 612-230-3204 * FAX: 612-870-3622 * employment@mnchurches.org
 (See link to application form below) 
 
 

 

Title: BUILDING SUPERINTENDENT

Employment Status: Regular, Full time, exempt

Reports to: Chief Operating Officer

PURPOSE:

To assume full responsibility for the operation and maintenance of all Church Center properties and grounds, keeping them in a condition of excellence for full use by the tenants and endorsed events. Responsible for the planning, organizing, directing, coordinating, and controlling all aspects of the day-to-day operations of facilities for the Minnesota Church Center. Performing such maintenance and repairs as may be required in a timely manner.

RESPONSIBILITIES:

Buildings and Grounds:

1. Perform the preventative maintenance, repairs, cleaning and upkeep of all facilities.

2. Responsible for the efficiency and proper operation of the heating, air conditioning, ventilation, and all other mechanical systems.

3. Responsible for the overall security and safety of the facilities and grounds.

4. Maintain a continuous program of inspections so that the facilities stay within all codes and safety requirements.

5. Work with the Chief Operating Officer on initiating and implementing an adequate current and long-range program for operation and maintenance of the facilities and grounds.

6. Prepare specifications and plans for contracts and for supplies, materials, and equipment used for operation and maintenance of the facilities and grounds.

7. Review plans and specifications prepared by architects and engineers with the Chief Operating Officer and the Finance and Facilities Commission.  Inspect and supervise repairs, alterations, improvements, and any new construction.

Maintenance Staff:

1. Supervise and direct all custodial and maintenance staff, and/or vendors in the routine cleaning setups and maintenance of the buildings and grounds.

2. Provide leadership, training, evaluations, and staff development by instructing employees in their duties and procedures for assigned work projects and/or vendors, as appropriate.

3. Monitor employee’s time sheets, vacation and sick leave requests, and verifies accuracy.

4. Responsible for interviewing and hiring of all new custodial and maintenance staff/vendors.

5. Responsible for the coordinating and supervising of all volunteers that work with any and all aspects of the facilities.

Budgets:

1. Prepare budget estimates on items pertaining to the facilities and grounds.

2. Maintain and oversee the Minnesota Church Center and grounds expenditures.

3. Maintain records such as inventories, cost analysis, etc. for all budgets involved in this job description; submit such reports as requested by Chief Operating Officer.

Scheduling:

1. Responsible for scheduling of building and maintaining records for all events that occur at the Minnesota Church Center.

Administrative Team:

1. Perform other duties as assigned by the Chief Operating Officer.

Relationships:

The Building Superintendent reports to the Chief Operating Officer.

And works in cooperation with all staff and volunteers who use the Church Center facilities.

Evaluation:

Performance reviews and evaluations will be conducted annually by the Chief Operating Officer of the Minnesota Council of Churches.

QUALIFICATIONS

Demonstrated mechanical ability - basic plumbing, electrical and carpentry.

Required Experience, Knowledge, Skills and Abilities:

  1. Thorough knowledge of and experience with buildings and grounds maintenance programs, repairs, cleaning practices, supplies, equipment, tools, and skilled trades.
  2. State boilers license required (minimum First Class C, Chief preferred)
  3. Ability to supervise and engage building staff team.
  4. Valid driver’s license and vehicle.
  5. Must be safety conscious
  6. Able to lift 50+ pounds
  7. Able to work on a ladder
  8. Sensitivity to the constituency of the Church Center, including diverse religious and ethnic backgrounds
  9. Post high school education/training preferred

WORK ENVIRONMENT AND CONDITIONS

Normal office conditions with some outside work. Normal office hours with some on-call weekends. This position works out of MC’s office at 122 West Franklin Avenue in Minneapolis.

SALARY AND BENEFITS

This is a full-time, non-exempt position. Benefits include employer-paid medical insurance, dental insurance.life/ADD/long-term disability insurance; 12% employer contribution to retirement plan; annual leave of 20 days vacation + 12 days sick leave + 11.5 holidays. Starting salary is $63,000-80,000. 

 

OPEN UNTIL FILLED - SUBMIT COMPLETED APPLICATION, RESUME, COVER 
Minnesota Council of Churches * 122 West Franklin Ave #100 * Minneapolis  MN  55404
Phone: 612-230-3204 * FAX: 612-870-3622 * employment@mnchurches.org
 (See link to application form below) 
 
 

 

POSITION TITLE:  Refugee Program Specialist: Community Connector (PT/FT (multiple positions), permanent, non-exempt)

 PURPOSE OF POSITION:

To provide direct services to refugees and asylee program participants, in coordination with other Refugee Services staff.  This position will connect program participants with resources and services both within MCC and in the community, provide language interpretation and cultural support, and perform program tasks including assistance with transportation, application assistance, file maintenance, documentation of services, home visits, and apartment set ups. Working across MCC Refugee Services programs, the position works in coordination with other staff to help participants meet their basic needs, connect to services and become self-sufficient.

 RESPONSIBILITIES

  • Provide direct assistance to clients based on program goals and client goal plans in coordination with Refugee Services staff, including case managers, employment counselors, and education specialist.
  • Work closely with MCC colleagues to ensure that refugees are integrated into the broader array of services available in the organization.
  • In cooperation with case managers and other program staff, meet outcome goals defined in contract (s) related to lines of service.  Including the following: 
    • Provide direct assistance to clients
    • Conduct intakes, assessments and other contract activities with clients
    • Assist with filing forms for clients
    • Respond to client questions and counsel clients on resources and community
    • Provide education and awareness on important topics
    • Connect clients to employment programs, basic needs resources, and ongoing community supports
    • Complete reports, as directed
  • Document all contacts and services in case files, as appropriate
  • Provide ongoing cultural orientation to program participants
  • Serve as cultural liaison for new arrivals
  • Oversee volunteer activities, as appropriate.
  • Provide translation and interpretation support for other Refugee Services projects and staff, as needed and available.
  • Maintain positive relationships with community partners relevant to program activities. 
  • Assist in emergencies as they arise
  • Other duties as assigned

 

GENERAL QUALIFICATIONS: 

  • Required fluency in Pashto and/or Dari
  • Experience working with refugees or recent immigrants
  • Demonstrated ability to understand and work across cultures
  • Commitment to early self-sufficiency of refugees
  • Demonstrated ability to maintain detailed records and submit accurate reports in a timely manner.
  • Strong English language communication skills, both oral and written.
  • Demonstrated understanding of American culture and ability to interpret cultural differences.
  • Demonstrated strong communication, negotiation, and mediation skills.
  • Demonstrated ability to work independently and as a member of a team.
  • Demonstrated ability to work collaboratively across organizational boundaries.
  • Proven capacity to work in fast paced social service environment
  • Experience with Microsoft Office and Microsoft Outlook preferred.  Proven ability to use basic office equipment including copiers, postage machines, and fax machines
  • Demonstrated detail orientation
  • Driver’s license and access to vehicle

 

WORK ENVIRONMENT AND CONDITIONS:

Normal office conditions. This position works primarily out of MCC’s office at 122 West Franklin Avenue in Minneapolis. Job duties are performed primarily during weekday business hours, but occasional evening and weekend hours required for airport greetings and client visits.

Compensation: This is a non-exempt, permanent position, hours/week to be determined. Benefits include holiday pay, vacation leave, sick/safe leave, and pro-rated medical insurance as provided by MCC human resources policy.

 

OPEN UNTIL FILLED - SUBMIT COMPLETED APPLICATION, RESUME, COVER 
Minnesota Council of Churches * 122 West Franklin Ave #100 * Minneapolis  MN  55404
Phone: 612-230-3204 * FAX: 612-870-3622 * employment@mnchurches.org
 (See link to application form below)